At Osmo Nutrition, we are committed to protecting your privacy at all costs. Any information that we collect is used to inform and improve our web content so your experience is as good as it can be—from ensuring we’re offering you the products you want to fixing site bugs, information simply improves our site for your benefit
Osmo Nutrition may collect login information (and store it incase you lose it), email address, demographic information, and credit card information when users perform the following actions on this website:
Also, we do gather information on user navigation by using ‘clickstream’ data in order to recommend products that may benefit users and understand how users can best be presented with content.
We may, from time-to-time contract with third party vendors to communicate with our customers on our behalf, whether that be through web channels or to send out mailers. To do this, they will collect anonymous information about your visits to our web site, such as interaction with our products and page usage. This anonymous information is collected through the use of a cookie or pixel tag, both industry standard technologies used by most web sites. It’s important to note that they do not collect personally identifiable information during this process.
These third parties may also pool the anonymous information that they collect with other sources of information, information not collected during your visit to our website. This may include your name and email or mailing address, for purposes of determining whether you might be interested in receiving mail or electronic communications containing offers or information on our products.
To update your contact information, please contact us by email at TeamOsmo@OsmoNutrition.com or give us a call:415-258-1613.
How We Use Collected Information
The information collected from users allows Osmo Nutrition to:
As is the standard, Osmo Nutrition may contract with other companies to provide certain services, including: credit card processing, shipping, e-mail distribution, market research, and promotion management. Osmo Nutrition will provide these companies with only the specific information they need to perform their services. We work closely with every company we contract to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Osmo Nutrition.
Osmo Nutrition may make our mailing list (names and addresses only) available to carefully screened retailers whose products Osmo Nutrition believes will be of interest to you. If you prefer that we do not share any information with these companies, please contact Osmo Nutrition at TeamOsmo@OsmoNutrition.com or give us a call: 415-258-1613.
On rare occasions and as required by law, Osmo Nutrition may disclose specific information upon governmental request, in response to a court order, or when otherwise required to do so. Osmo Nutrition may also share information with companies assisting in fraud protection or investigation. Osmo Nutrition does not provide information to these agencies or companies for marketing or commercial purposes.
This site contains outside links causing users to navigate away from the site. Osmo Nutrition is not responsible for the privacy practices or the content of such websites.
Cookies and IP Addresses
Cookies are used to enhance and personalize your online shopping experience, so that information you receive is more relevant. Cookies are used for such purposes as keeping track of products in your shopping cart and monitoring how users navigate throughout the site.
Your IP address is your computer’s unique address on the Internet. It is used to route web pages and your email to your computer. This website logs IP addresses for system administration purposes. IP addresses are used to help diagnose problems with Osmo Nutrition’s server, and to administer this website. IP addresses are logged to track a user’s session. This gives Osmo Nutrition an idea of which parts of the site users are visiting. Osmo Nutrition does not link IP addresses to anything personally identifiable. This means that a user’s session will be tracked, but the user will be anonymous unless you are logged in or have supplied Osmo Nutrition with your personal information.
This site has security measures in place to protect the loss, misuse, and alteration of the information that Osmo Nutrition’s collects. When you make a purchase, request a catalog, or create an account on this website, your transactional information is transmitted in a safe, encrypted format.
Users may opt-out of receiving future electronic or postal mailings by emailing Osmo Nutrition at TeamOsmo@OsmoNutrition.com or by giving us a call at 415-258-1613. Please note that Osmo Nutrition may still need to have your email address to contact you regarding an order or service requested.
Contacting Osmo Nutrition
80 Liberty Ship Way, #22
Sausalito, CA 94965